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The MOST Thorough is EXCELLENT, one of the kind because you rely on honesty; sharing of common-sense facts; very professional attitude plus take you job seriously to point of perfection; there are few really "good" businesses today. Thank you. I'm happy with the simple fact that you are prompt and mostly open and friendly, you keep a professional courteous distance with your clients. Also educated us in the many misconceptions in the carpet cleaning industry today. Saved me time and money, performed beyond my high expectations.
Michael Rasborn Lake Forest, CA
Dear Ben at The MOST Thorough,
Thank you for the excellent job you did cleaning our carpet.
We have had two other companies (one a nationally known company); clean the carpet before and we were very disappointed.
The first thing to impress us was the care you took in setting up. You were very careful to protect the wall's corners and all furniture. There were many other careful steps you took in the process and one was the booties you gave us so that we could continue working. The last and certainly not the least thing to impress was the way you brushed the carpet to perk up the nap.
All in all we are extremely happy with the cleaning and your quite and professional manner. We will certainly request your service company to return when we need your service in the future.
The MOST Thorough TOOK EXTRA CARE with every step of cleaning my carpets. This went from ANSWERING My QUESTIONS CAREFULLY & HONESTLY To MOVING My FURNITURE CAREFULLY As If They Owned It Themselves. They Even Took EXTRA CARE To GET BEHIND THINGS To CLEAN UP THE CAT HAIR & did not mind when our cat ran through the wet freshly-clean-carpet accidentally, they just laughed and re-cleaned it.
Thank You! Chris Briceno Irvine, CA
The MOST Thorough is very Professional, they cleaned in areas around the walls (dust lanes at carpet edges) and in the hall that other cleaning services were not able to clean as successful.
Glenn McIntyre Dana Point, CA Retired
The MOST Thorough is the Best In The West; the specific experience I’m happy with is the professional Attitude and Attire. Everything Is Written Down-No Hidden Costs or Bait & Switch Tactics.
Two benefits I’ve gotten with The MOST Thorough
1) A Clean Carpet Which Does Not Become Dirty Fast.
2) A Company I Can Call Back With Confidence And Recommend To My Clients.
Christa Kropp Santa Ana, CA
I’m Mrs. P.E. Frowd from Mission Viejo, CA
I’m happy to testify the following:
Our carpet throughout, still in good condition, is fourteen years old. Last year we inherited a son and a dog. After the year we were thinking the carpet could never be cleaned to look good and were contemplating buying new.
Last July a friend told me about “The MOST Thorough”
They came and did such good job; new carpet is out of the question! Our carpets are like new! I have given their name to some of my friends and I know I will never call anyone else!
I feel The MOST Thorough is thorough, careful and they use an excellent technique and product. Our carpet is 16 years old and The MOST Thorough brought new life to it.
The technicians were systematic in starting upstairs and working downstairs as to inconvenience me the least.
The stairs look great. Spot that were visible after other companies were gone with The MOST Thorough.
Mary Ellen Glaser Santa Ana, CA
Ben did an excellent job cleaning all of the carpet in our office. I had tried many times with a home type of steam cleaner; but with my home unit the spots came back quickly. Here it is May 25, 2004 and the carpet still looks great. We will definitely use Ben next time
Christine McIver. Irvine, CA
Prior to her moving in, I had Ben clean my daughter's town home she purchased. The job was expertly accomplished and almost 6 months later, the carpet looks great. Customer service is excellent. Ben is professional, efficient and knows his business. Ben will be cleaning my carpet this month and I recommend him to anyone that wants a superb job done.
Loretta Brabbin Cypress, CA
Ben did an excellent job cleaning all of the carpet in our office. I had tried many times with a home type of steam cleaner; but with my home unit the spots came back quickly. Here it is May 25, 2004 and the carpet still looks great. We will definitely use Ben next time
Christine McIver. Tustin CA
This is the third time we have used The MOST Thorough. I won't use any one else. Compared to a couple of other cleaners I've used in the past, he is very personable, dedicated, energetic and very professional. We have old carpets and they look like new when he's done. He is tireless in achieving this goal. I have no problem recommending him to anyone. I also look forward to receiving his newsletters because they are fun to read. I wish him continued success. He does a great job. Thanks Ben
Marcella Wintz Irvine CA
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